Refund & Cancellation Policy
Last Updated: October 1, 2026
At Astro Myra, we aim to provide a smooth and reliable experience for every customer purchasing our digital products. This Refund & Cancellation Policy explains the circumstances in which refund requests or cancellations may be considered for our astrology, spirituality, numerology, tarot, and personalized digital products. By placing an order on https://astromyra.in, you acknowledge that you have read and understood this policy.
Digital Products and Refund Eligibility
Astro Myra offers digital products, including Soulmate Sketch, Past Life Sketch, Astrology Reports, Tarot Readings, Numerology Reports, and the 2026 Prediction Report. Since these products are delivered electronically, refund eligibility depends on the nature of the request, the status of the order, and whether personalized work has already commenced.
Refund requests may be submitted within 7 days of purchase for eligible cases, subject to applicable law. Each request will be reviewed individually to determine whether a refund is appropriate.
Eligible Refund Cases
A refund may be considered in circumstances such as a duplicate payment for the same order, an unsuccessful or incorrectly processed transaction where payment was deducted, non-delivery of a purchased digital product within the stated delivery period, or delivery of an incorrect or materially defective digital file.
If you believe that your order qualifies for a refund, please contact us with your order ID, registered email address, and a brief explanation of the issue. We may request additional information where necessary to review your request.
Non-Eligible Refund Cases
Refunds may not be available merely because a customer changes their mind after a personalized product has been prepared or delivered, provides incorrect or incomplete birth details or other information, or is dissatisfied solely because an astrology, tarot, numerology, or spiritual interpretation differs from their personal expectations.
Personalized sketches and reports are prepared using the information submitted by the customer. Therefore, customers are encouraged to review their information carefully before completing an order.
These conditions do not restrict any refund or other rights available to customers under applicable law.
Order Cancellation
Customers who wish to cancel an order should contact Astro Myra as soon as possible after placing it. Cancellation requests may be considered if the preparation of the personalized product has not yet started.
Once personalized work has commenced or the digital product has been delivered, cancellation may no longer be possible, except where required under applicable law or where the order qualifies for a refund under this policy.
How to Request a Refund
To request a refund or cancellation, please email support@astromyra.in with your order ID, the email address used during checkout, and the reason for your request. For payment-related issues, please also include the relevant transaction reference or payment confirmation, where available.
Our support team aims to respond within 24 hours. We will review the information provided and communicate the outcome of your request.
Refund Processing
If a refund is approved, it will be processed through the applicable payment method or payment service provider, where supported. The time taken for the refunded amount to appear in your account may vary depending on your bank, card issuer, UPI provider, or payment service provider.
Astro Myra will communicate the refund status where applicable. Any processing time outside our control may depend on the relevant financial institution.
Incorrect Email Address or Delivery Issues
Customers are responsible for providing a correct and accessible email address during checkout. If a purchased product is not received, please check your spam, junk, and promotions folders before contacting us.
If the product has not arrived within our stated delivery period of 48 hours, please contact support@astromyra.in with your order details so that we can investigate and assist you.
Changes to This Policy
Astro Myra may update this Refund & Cancellation Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements. Any revised version will be published on this page with an updated date.
Contact Us
For refund requests, cancellation inquiries, payment issues, or assistance with a digital order, please contact:
Astro Myra Website: https://astromyra.in Email: support@astromyra.in
We aim to respond to customer inquiries within 24 hours.